How to do Change Management for Profit

Most people don't like change!  As a business owner/manager, you probably have a much higher tolerance for the uncertainty of change than other staff.  On the other hand, you can't change much just by yourself.  And changes you do implement have a disconcerting tendency to revert back to the old method as soon as you focus on something else.  Under this topic in our 12Faces Toolkit, we collect references to many change management techniques that will help you with your implementation.  Yellow belt

 Change Management Menu

The process of managing change in a business is a huge topic and you can quickly get bogged down in detail trying to make sense of it.

To  streamline your search for how to solve problems, we have listed a number of typical problems and made some suggestions on how to begin to resolve them  

Find your problem and then click off for further readings on the topic.

Turn Change Into a Routine

Change can and likely should happen.  That creates uncertainty in the minds of many.

This uncertainly can be reduced by implementing a "change process".  In this way, staff get used to the cycle of change and I can say to them "we are in the X stage of the change cycle" and that helps them get their bearings.

(more to follow)

 

Doing too much at once

Trying to improve the productivity of everything

  • Separate the important things from the less important and focus on them by applying the 80/20 Rule.
  • Trying to optimise everything can be very expensive and unproductive.  Read about the problems of local optima.
    Go to the article: How to Manage Local Optima Problem

How to Manage Workload

  • Experience in e.g the IT industry, has shown presenting too many tasks to staff rapidly reduces their efficiency. The solutions have many names but they are all essentially some form of Kanban.
    Go to the article: How Kanban Improves Workflow
  • No-one can do everything at once.  Much better to use a process of continuous improvement to move as quickly as possible down the chose route.  This ongoing process is known as Kaizen in Japanese business improvement which is now adopted worldwide.
    Go to the article: How Kaizen Leads to Continuous Incremental Improvement

Getting your Own House in Order

As the main mover in your business, you may have to invest some time into lifting you own game before you start expecting improvement from others.

Other Resources

 Refer to other articles on staffing from the DIY Business Diagnostics

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