More Information on 12Faces and How We Help You

This group of resources provides more background on 12Faces and how we operate.  if you have any further questions, don't hesitate to contact us on

D1 Grow Revenue
Article Count: 6

How to Grow Revenue

Revenue is the life blood of any business.  So it gets a lot of attention from 12Faces. There are four main levers you can pull to support and grow your revenue.  12Faces has collected need-to-know materials on these main levers to get you started on getting the revenue you need for a Sustainable Business Success.

Improve Productivity and Reduce Operating Costs

All businesses have a production or operations element that covers how the goods and services they market are managed.  Any improvement here goes straight to profit. 12Faces has a host of helpful ideas.

D4 Business Systems
Article Count: 1

How to Use Systems in Your Business

Good systems make running a business much easier.  The amount of work can be reduced and it can often be done by more junior staff following "the system".  Also, a good "system" can dramatically reduce mistakes because staff follow a well tested formula.   12Faces has collected our advice on systems under this heading.

How to Manage Staff and Other People

People, as staff, managers and customers, are a vital asset for a business.  They also tend to be one of the most perplexing aspects of a business to manage.  12Faces has tools to improve your people management skills.  That is another step to your goal of building Sustainable Business Success.

Tips on Managing Business Finances

Managing the cashflow and other financial aspects of a business is mission-critical.  Many think it is is a bit of a 'black art' but it need not be.  12Faces helps to construct ' best practices' for managing your businesses' finances.

How to Problem Solve and Use Decision Making Tools & Skills

Business leaders need a 'toolkit' of skills to help with problem solving and decision making when there are many alternatives and unknowns.  12Faces provides you with those skills here.

Learn to Manage Your Business-Life, Time and Stress

Every business leader needs to learn how to manage time and stress. 12Faces gives you practical advice based on experience.

Learn to Plan Your Business and Execute the Plan

Every business leader must take control of the design and implementation of the planning process for their business.  12Faces offers valuable insight into both the creation of business plans and their execution.

D10 Performance Analytics
Article Count: 17

How to Use Performance Analytics

Any successful business leader needs to understand the basics of measuring performance so they can set up appropriate measurements and monitoring systems for the business.   Also necessary is a background on financing business operations.

D11 Business Workflow
Article Count: 9

Methods to Improve Business Workflow

Every business has a workflow.  Orders come in the front door and require processing to turn them into a finished product.  The efficiency of this workflow is a major determinant of the sustainable success of your business.  12Faces has assembled materials in this group to help with your understanding of the mechanics of improving workflow.

D12 Leadership Skills
Article Count: 2

How to Boost Leadership Skills

Many business leaders are technically skilled but are not as experienced with leading the staff in the business.  But, your leadership is essential.  You are the main leadership asset in your business.  It will not thrive without you.  There is a saying "the fish rots from the head".  This means if you are not a good leader, no one else will be as effective as they could be.  12Faces has collected materials here that will will help you become a better leader.  In turn, this improves the Sustainable Business Success opportunity for your business.

Learn how to make the best use of the Profit Savvy by taking a minute to read how it is structured.

CPD Resource Materials
Article Count: 0

12Faces has assembled our most popular resources into Continuing Professional Development (CPD) training packages to allow you to improve your business in a particular focus area.   There are subscription fees for these CPPD training resources.  They are grouped into;

  • Campaigns: multi month campaigns to improve your business.  Examples include T30:  Turnaround for Troubled Business, O100: Optimize a business ready for growth
  • Skill Modules: are designed as a month-long sprint training for a busy business leader wanting to better understand a specific skill.  Examples include, Cashflow, The power of the 80/20 Rule
  • Leaders Briefings: short trainings to either;
    • background briefing on a topic you need to have a general understanding of and especially when discussing with an outside provider or
    • give you a general understanding of a 12Faces topic quickly.  You can later decide if you want to learn more with a longer training module
Diagnostic Menus
Article Count: 30

Profit Savvy helps you drill-down to pin point the information you are looking for right now.  We do this via a series on menus that list options; just like a restaurant menu.

Guest Home Menus
Article Count: 26